Firstmahamart.com recognises the
importance of maintaining your privacy. We value your privacy
user information we collect from you, the policies and procedures
on the collection, use, disclosure and protection of your information when you use our First Maha Mart Platform.
First Maha Mart.com is a property of Firstmaha Trademart Pvt. Ltd.
, Other, established under laws of India,
having its registered office at Other, Maharashtra – 41130.
The terms “First Maha Mart“, “Company”, “we”, “us” and “our”
refer to the First Maha Mart. The term “First Maha Mart Platform”
refers to firstmahamart.com or the First Maha Mart
mobile application or any other digital medium and other offline sources. The terms “you” and “your” refer to the user of the
The term “Group” means, with respect to any person, any
entity that is controlled by such person, or any entity that controls
such person, or any entity that is under common control with
such person, whether directly or indirectly, or, in the case of a
natural person, any Relative (as such term is defined in the
Companies Act, 1956 and Companies Act, 2013 to the extent
applicable) of such person.
The term “Services” refers to any services offered by First Maha Mart whether on the Platform or otherwise.
Please read this Policy before using the First Maha Mart
Platform or submitting any personal information to First Maha Mart. This Policy is a part of and incorporated within, and is to be read
INFORMATION WE COLLECT FROM YOU:
We might collect your Name, Email, Phone. Payment and billing information:
We might collect your billing name, billing address and payment
method when you buy a product/service. We NEVER collect your
credit card number or credit card expiry date or other details
pertaining to your credit card on our website. Credit card
information will be obtained and processed by our online
payment partner .
Information you post:
We collect information you post in a public space on our First Maha Mart Platform or on a third party social media site belonging to First Maha Mart.
Usage and Preference Information:
We collect information as to how you interact with our Services,
preferences expressed and settings chosen. First Maha Mart
Platform includes the First Maha Mart advertising services (“Ad Services”), which may collect user activity and browsing history within the First Maha Mart Platform and across
third-party sites and online services, including those sites and
services that include our ad pixels (“Pixels”), widgets, plug-ins,
Services collect browsing information including, without limitation,
your Internet protocol (IP) address and location, your login
information, browser type and version, date and time stamp, user
agent, First Maha Mart cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the First Maha Mart
Centre Platform, as well as on third party sites and services that
have embedded our Pixels, widgets, plug-ins, buttons, or related
We collect transaction details related to your use of our Services,
and information about your activity on the Services, including the
full Uniform Resource Locators (URL), the type of Services you
requested or provided, comments, domain names, search results
selected, number of clicks, information and pages viewed and
searched for, the order of those pages, length of your visit to our
Services, the date and time you used the Services, amount
charged, details regarding application of promotional code,
methods used to browse away from the page and any phone
number used to call our customer service number and other
related transaction details.
Stored information and files:
First Maha Mart mobile application
(First Maha Mart app) may also access
metadata and other information associated with other files stored
on your mobile device. This may include, for example,
photographs, audio and video clips, personal contacts and
address book information. If you permit the First Maha Mart
app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the First Maha Mart app to access the calendar on your device, we collect calendar information such as event title and
description, your response (Yes, No, Maybe), date and time,
location and number of attendees. If you are a partner company,
we will, additionally, record your calls with us made from the
device used to provide Services, related call details, SMS details
location and address details.
We may collect demographic information about you, events you
like, events you intend to participate in, tickets you buy, or any
other information provided by you during the use of First Maha Mart
Platform. We might collect this as a
part of a survey also.
If you use First Maha Mart Platform, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.
WAYS OF COLLECTING INFORMATION:
We collect information directly from you:
We collect information directly from you when you register on
First Maha Mart Platform. We also collect information if you post a comment on First Maha Mart Platform or ask us a question
through phone or email or any other source of communication.
We collect information from you passively:
We use tracking tools like Google Analytics, Google Cookies
for collecting information about your usage of our website.
We get information about you from third parties:
We may receive information about you from third parties, such as
other users, partners (including ad partners, analytics providers,
search information providers), or our affiliated companies or if
you use any of the other websites/apps we operate or the other
Services we provide. Users of our promotion Services and other third parties may share information with us such as the cookie ID,
device ID, or demographic or interest data, and information about
content viewed or actions taken on a third-party website, online
services or apps. For example, users of our promotion Services may also be able to share customer list information (e.g., email or
phone number) with us to create customized audience segments
for their ad campaigns.
When you sign in to First Maha Mart Platform with your SNS account, or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, in accordance with this Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any
information that you have made public through your social media
account, information that the social media service shares with us,
or information that is disclosed during the sign-in process. Please
for more information about how they share information when you
choose to connect your account.
If you are partner company, we may, additionally, receive
feedback and rating from other users.
USE OF YOUR PERSONAL INFORMATION:
We use information to contact you:
We might use the information you provide to contact you for
confirmation of a purchase on First Maha Mart Platform or for other promotional purposes.
We use information to abide by the contracts:
We might use the information you provide to carry out our
obligations arising from any contracts entered into between you
and us and to provide you with the relevant information and
We use information to respond to your requests or
We might use your information to confirm your registration for
rendering services we offer.
We use information to improve our products and services:
We might use your information to customize your experience with
- This could include displaying content based upon your
preferences. We might also use your information to understand
our users (what they do on our Services, what features they like,
how they use them, etc.), improve the content and features of our
Services (such as by personalizing content to your interests),
process and complete your transactions, make special offers,
provide customer support, process and respond to your queries
and to generate and review reports and data about, and to
conduct research on, our user base and Service usage patterns.
If you are a partner company, we may use the information to
track the progress of your service to our customers.
We use information to look at site trends and customer
We may use your information to make our website and products
better. We may combine information we get from you with
information about you we get from third parties. We may use
your information to provide you with information about services
we consider similar to those that you are already using, or have
enquired about, or may interest you. If you are a registered user,
we will contact you by electronic means (e-mail or SMS or
telephone) with information about these services.
We use information for security purposes:
We may use information to protect our company, our customers,
or our First Maha Mart Platform.
We use information for marketing purposes:
We might send you information about special promotions or
offers. We might also tell you about new features or products or
enroll you in our newsletter. These might be our own offers or
products, or third-party offers or products we think you might find
interesting. We may use the information to measure or
understand the effectiveness of advertising we serve to you and
others, and to deliver relevant advertising to you.
We use information to send you transactional
We might send you emails or SMS about your account or
purchase of our product.
We use information as otherwise permitted by law:
We may combine the information that we receive from third
parties with the information you give to us and information we
collect about you for the purposes set out above. Further, we
may anonymize and/or de-identify information collected from you
through the Services or via other means, including via the use of
third-party web analytic tools. As a result, our use and disclosure
of aggregated and/or de-identified information is not restricted by
this Policy, and it may be used and disclosed to others without
We analyse the log files of our First Maha Mart Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.
SHARING/DISCLOSURE/DISTRIBUTION OF YOUR
INFORMATION WITH THIRD-PARTIES:
We will share information with third parties who perform
services on our behalf:
We may share your information with our vendors, consultants,
marketing partners, research firms and other service providers or
business partners, such as payment processing companies, to
support our business. For example, your information may be
shared with outside vendors to send you emails and messages
or push notifications to your devices in relation to our Services, to
help us analyze and improve the use of our Services, to process
and collect payments.
We may also use vendors for other projects, such as conducting
surveys or organizing sweepstakes for us. Some vendors may be
located outside of India.
We will share information with Advertisers and advertising
We may work with third parties such as network to
We will share information with our business partners:
This includes a third party who provide us various services. Our
partners use the information we give them as described in their
While you place a request to order through the First Maha Mart
Platform, your information is
provided to us and to the vendors with whom you may choose to
order. In order to facilitate your online order processing, we
provide your information to third party vendors in a similar manner as if you had made a goods/products/food order directly with the
vendors. If you provide a mobile phone number, First Maha Mart
may send you text messages regarding the orders delivery status.
We will share information with Other Users:
If you are a delivery partner, we may share your name, phone
number and/or profile picture (if applicable), tracking details with
other users to provide them the Services.
We may share information if we think we have to in order to
comply with the law or to protect ourselves:
We may also share it if a government agency or investigatory
body or other companies assisting us, requests when we are:
Obligated under the applicable laws or in good faith to respond to
court orders and processes; or
Detecting and preventing against actual or potential occurrence
of identity theft, fraud, abuse of Services and other illegal acts;
Responding to claims that an advertisement, posting or other
content violates the intellectual property rights of a third party;
Under a duty to disclose or share your personal data in order to
protect the rights, property, or safety of the Company, our
customers, or others, or in the event of a claim or dispute relating
to your use of our Services. This includes exchanging information
with other companies and organisations for the purposes of fraud
detection and credit risk reduction.
We may share information for Internal Use or may share it
with any successor to all or part of our business:
For example, if part of our business is sold we may give our
customer list as part of that transaction. We may also share your
information with any present or future member of our “Group” (as
defined above) or affiliates for our internal business purposes
We may share your information for reasons not described in
We may share your information other than as described in this
Policy if we notify you and you consent to the sharing. We will tell
you before we do this.
By using the First Maha Mart Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the First Maha Mart
Cookies are small files that are stored on your browser or
device by websites, apps, online media and advertisements. We
Authenticating users; Remembering user preferences and settings;
Determining the popularity of content;
Delivering and measuring the effectiveness of advertising
campaigns; Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.
A pixel tag (also called a web beacon or clear GIF) is a tiny
graphic with a unique identifier, embedded invisibly on a
webpage (or an online ad or email), and is used to count or track
things like activity on a webpage or ad impressions or clicks, as
well as to access cookies stored on users’ computers. We use
pixel tags to measure the popularity of our various pages,
features and services. We also may include web beacons in email
messages or newsletters to determine whether the message
has been opened and for other analytics.
To modify your cookie settings, please visit your browser’s
settings. By using our Services with your browser settings to
manner described in this section.
First Maha Mart Platform and use our
Services, as well as when you visit other online sites and
this section, including regarding your choices relating to such
DATA SECURITY PRECAUTIONS:
We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to
protect the sensitive personal information provided by you. The
third-party service providers with respect to our vault and
tokenization services and our payment gateway and payment
processing are compliant with the payment card industry
standard (generally referred to as PCI compliant service
providers). You are advised not to send your full credit/debit card
details through unencrypted electronic platforms. Where we have
given you (or where you have chosen) a username and
password which enables you to access certain parts of the
First Maha Mart Platform, you are
responsible for keeping these details confidential. We ask you
not to share your password with anyone.
Please be aware that the transmission of information via the
internet is not completely secure. Although we will do our best to
protect your personal data, we cannot guarantee the security of
your data transmitted through the First Maha Mart Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.
You can opt out of receiving our marketing emails. To stop
receiving our promotional emails, please email (). It may take
about ____ days to process your request. Even if you opt out of
getting marketing messages, we will still be sending you
transactional messages through email and SMS about your
THIRD PARTY SITES:
The First Maha Mart Platform may
contain links to other websites. If you click on one of the links to
third party websites, you may be taken to websites we do not
control. Any personal information about you collected whilst
visiting such websites is not governed by this Policy. First Maha Mart
websites carefully as this policy does not apply to the privacy
practices of those websites. We are not responsible for these
third party sites.
This Policy shall also not apply to any information you may
disclose to any of our service providers/service personnel which
we do not require you to disclose to us or any of our service
providers under this Policy.
Resolved in accordance with Information Technology Act 2000 and
rules made and applicable there under.
If you choose to visit the website, your visit and any dispute
over privacy is subject to this Policy and the website’s terms of
use. In addition to the foregoing, any disputes arising under this
Policy shall be governed by the laws of India.
Further, please note that the First Maha Mart Platform stores your data with the cloud platform of provided by (Name of the Service Provider), which may store this data on their servers located India. has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at
In the event you have questions or concerns about the
security measures adopted by , you can contact their data
If you have any queries relating to the processing or usage of
information provided by you in connection with this Policy or
other privacy concerns, you can email us at