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Firstmahamart.com recognises the

importance of maintaining your privacy. We value your privacy

and appreciate your trust in us. This Privacy Policy sets out how

First Maha Mart uses and protects any information that you give First Maha Mart when you use this firstmahamart.com or the First Maha Mart mobile application or any other digital medium and other offline sources of our Company. First Maha Mart is committed to ensure that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this Privacy Policy as it describes how we treat

user information we collect from you, the policies and procedures

on the collection, use, disclosure and protection of your information when you use our First Maha Mart Platform.


This Privacy Policy applies to current and former visitors to

our First Maha Mart Platform and to our online customers. By visiting and/or using our website, you agree to this Privacy Policy. First Maha Mart may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.


First Maha Mart.com is a property of Firstmaha Trademart Pvt. Ltd.

, Other, established under laws of India,

having its registered office at Other, Maharashtra 41130.




The terms “First Maha Mart“, “Company”, “we”, “us” and “our”

refer to the First Maha Mart. The term “First Maha Mart Platform”

refers to firstmahamart.com or the First Maha Mart

mobile application or any other digital medium and other offline sources. The terms “you” and “your” refer to the user of the


The term “Group” means, with respect to any person, any

entity that is controlled by such person, or any entity that controls

such person, or any entity that is under common control with

such person, whether directly or indirectly, or, in the case of a

natural person, any Relative (as such term is defined in the

Companies Act, 1956 and Companies Act, 2013 to the extent

applicable) of such person.


The term “Services” refers to any services offered by First Maha Mart whether on the  Platform or otherwise.


The term “Policy” refers to this Privacy Policy.

Please read this Policy before using the First Maha Mart

Platform or submitting any personal information to First Maha Mart. This Policy is a part of and incorporated within, and is to be read

along with, the Terms of Use .




Contact information:

We might collect your Name, Email, Phone. Payment and billing information:

We might collect your billing name, billing address and payment

method when you buy a product/service. We NEVER collect your

credit card number or credit card expiry date or other details

pertaining to your credit card on our website. Credit card

information will be obtained and processed by our online

payment partner .


Information you post:

We collect information you post in a public space on our First Maha Mart Platform or on a third party social media site belonging to First Maha Mart.



Usage and Preference Information:

We collect information as to how you interact with our Services,

preferences expressed and settings chosen. First Maha Mart

Platform includes the First Maha Mart advertising services (“Ad Services”), which may collect user activity and browsing history within the First Maha Mart Platform and across

third-party sites and online services, including those sites and

services that include our ad pixels (“Pixels”), widgets, plug-ins,

buttons, or related services or through the use of cookies. Our Ad

Services collect browsing information including, without limitation,

your Internet protocol (IP) address and location, your login

information, browser type and version, date and time stamp, user

agent, First Maha Mart cookie ID (if applicable), time zone setting, browser plug-in types and versions, operating system and platform, and other information about user activities on the First Maha Mart

Centre Platform, as well as on third party sites and services that

have embedded our Pixels, widgets, plug-ins, buttons, or related



Transaction Information:

We collect transaction details related to your use of our Services,

and information about your activity on the Services, including the

full Uniform Resource Locators (URL), the type of Services you

requested or provided, comments, domain names, search results

selected, number of clicks, information and pages viewed and

searched for, the order of those pages, length of your visit to our

Services, the date and time you used the Services, amount

charged, details regarding application of promotional code,

methods used to browse away from the page and any phone

number used to call our customer service number and other

related transaction details.


Stored information and files:

First Maha Mart mobile application

(First Maha Mart app) may also access

metadata and other information associated with other files stored

on your mobile device. This may include, for example,

photographs, audio and video clips, personal contacts and

address book information. If you permit the First Maha Mart

app to access the address book on your device, we may collect names and contact information from your address book to facilitate social interactions through our services and for other purposes described in this Policy or at the time of consent or collection. If you permit the First Maha Mart app to access the calendar on your device, we collect calendar information such as event title and

description, your response (Yes, No, Maybe), date and time,

location and number of attendees. If you are a partner company,

we will, additionally, record your calls with us made from the

device used to provide Services, related call details, SMS details

location and address details.


Demographic information:

We may collect demographic information about you, events you

like, events you intend to participate in, tickets you buy, or any

other information provided by you during the use of First Maha Mart

 Platform. We might collect this as a

part of a survey also.


Other information:

If you use First Maha Mart Platform, we may collect information about your IP address and the browser you’re using. We might look at what site you came from, duration of time spent on our website, pages accessed or what site you visit when you leave us. We might also collect the type of mobile device you are using, or the version of the operating system your computer or device is running.



We collect information directly from you:

We collect information directly from you when you register on

First Maha Mart Platform. We also collect information if you post a comment on First Maha Mart  Platform or ask us a question

through phone or email or any other source of communication.


We collect information from you passively:

We use tracking tools like Google Analytics, Google Cookies

for collecting information about your usage of our website.


We get information about you from third parties:

We may receive information about you from third parties, such as

other users, partners (including ad partners, analytics providers,

search information providers), or our affiliated companies or if

you use any of the other websites/apps we operate or the other

Services we provide. Users of our promotion Services and other third parties may share information with us such as the cookie ID,

device ID, or demographic or interest data, and information about

content viewed or actions taken on a third-party website, online

services or apps. For example, users of our promotion Services may also be able to share customer list information (e.g., email or

phone number) with us to create customized audience segments

for their ad campaigns.


When you sign in to First Maha Mart Platform with your SNS account, or otherwise connect to your SNS account with the Services, you consent to our collection, storage, and use, in accordance with this Policy, of the information that you make available to us through the social media interface. This could include, without limitation, any

information that you have made public through your social media

account, information that the social media service shares with us,

or information that is disclosed during the sign-in process. Please

see your social media provider’s privacy policy and help center

for more information about how they share information when you

choose to connect your account.

If you are partner company, we may, additionally, receive

feedback and rating from other users.



We use information to contact you:

We might use the information you provide to contact you for

confirmation of a purchase on First Maha Mart Platform or for other promotional purposes.


We use information to abide by the contracts:

We might use the information you provide to carry out our

obligations arising from any contracts entered into between you

and us and to provide you with the relevant information and



We use information to respond to your requests or


We might use your information to confirm your registration for

rendering services we offer.


We use information to improve our products and services:

We might use your information to customize your experience with

  1. This could include displaying content based upon your

preferences. We might also use your information to understand

our users (what they do on our Services, what features they like,

how they use them, etc.), improve the content and features of our

Services (such as by personalizing content to your interests),

process and complete your transactions, make special offers,

provide customer support, process and respond to your queries

and to generate and review reports and data about, and to

conduct research on, our user base and Service usage patterns.

If you are a partner company, we may use the information to

track the progress of your service to our customers.


We use information to look at site trends and customer


We may use your information to make our website and products

better. We may combine information we get from you with

information about you we get from third parties. We may use

your information to provide you with information about services

we consider similar to those that you are already using, or have

enquired about, or may interest you. If you are a registered user,

we will contact you by electronic means (e-mail or SMS or

telephone) with information about these services.


We use information for security purposes:

We may use information to protect our company, our customers,

or our First Maha Mart Platform.


We use information for marketing purposes:

We might send you information about special promotions or

offers. We might also tell you about new features or products or

enroll you in our newsletter. These might be our own offers or

products, or third-party offers or products we think you might find

interesting. We may use the information to measure or

understand the effectiveness of advertising we serve to you and

others, and to deliver relevant advertising to you.


We use information to send you transactional


We might send you emails or SMS about your account or

purchase of our product.


We use information as otherwise permitted by law:

We may combine the information that we receive from third

parties with the information you give to us and information we

collect about you for the purposes set out above. Further, we

may anonymize and/or de-identify information collected from you

through the Services or via other means, including via the use of

third-party web analytic tools. As a result, our use and disclosure

of aggregated and/or de-identified information is not restricted by

this Policy, and it may be used and disclosed to others without


We analyse the log files of our First Maha Mart Platform that may contain Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring, app crashes, page viewed and exit websites and applications, operating system, date/time stamp, and clickstream data. This helps us to administer the website, to learn about user behavior on the site, to improve our product and services, and to gather demographic information about our user base as a whole.




We will share information with third parties who perform

services on our behalf:

We may share your information with our vendors, consultants,

marketing partners, research firms and other service providers or

business partners, such as payment processing companies, to

support our business. For example, your information may be

shared with outside vendors to send you emails and messages

or push notifications to your devices in relation to our Services, to

help us analyze and improve the use of our Services, to process

and collect payments.

We may also use vendors for other projects, such as conducting

surveys or organizing sweepstakes for us. Some vendors may be

located outside of India.


We will share information with Advertisers and advertising


We may work with third parties such as network to

serve better on the First Maha Mart Platform and on third-party websites or other media (e.g., social networking platforms). These third parties may use cookies, JavaScript, web beacons (including clear GIFs), Flash LSOs and other tracking technologies to measure the effectiveness of their work.


We will share information with our business partners:

This includes a third party who provide us various services. Our

partners use the information we give them as described in their

privacy policies.

While you place a request to order through the First Maha Mart

Platform, your information is

provided to us and to the vendors with whom you may choose to

order. In order to facilitate your online order processing, we

provide your information to third party vendors in a similar manner as if you had made a goods/products/food order directly with the

vendors. If you provide a mobile phone number, First Maha Mart

may send you text messages regarding the orders delivery status.


We will share information with Other Users:

If you are a delivery partner, we may share your name, phone

number and/or profile picture (if applicable), tracking details with

other users to provide them the Services.


We may share information if we think we have to in order to

comply with the law or to protect ourselves:

We may also share it if a government agency or investigatory

body or other companies assisting us, requests when we are:

Obligated under the applicable laws or in good faith to respond to

court orders and processes; or

Detecting and preventing against actual or potential occurrence

of identity theft, fraud, abuse of Services and other illegal acts;

Responding to claims that an advertisement, posting or other

content violates the intellectual property rights of a third party;

Under a duty to disclose or share your personal data in order to

enforce our Terms of Use and other agreements, policies or to

protect the rights, property, or safety of the Company, our

customers, or others, or in the event of a claim or dispute relating

to your use of our Services. This includes exchanging information

with other companies and organisations for the purposes of fraud

detection and credit risk reduction.

We may share information for Internal Use or may share it

with any successor to all or part of our business:

For example, if part of our business is sold we may give our

customer list as part of that transaction. We may also share your

information with any present or future member of our “Group” (as

defined above) or affiliates for our internal business purposes


We may share your information for reasons not described in

this policy:

We may share your information other than as described in this

Policy if we notify you and you consent to the sharing. We will tell

you before we do this.



By using the First Maha Mart Platform and the Services provided therein, you agree and consent to the collection, transfer, use, storage, disclosure and sharing of your information as described and collected by us in accordance with this Policy. If you do not agree with the Policy, please do not use or access the First Maha Mart




Our First Maha Mart Platform and third parties with whom we partner, may use cookies, pixel tags, web beacons, mobile device IDs, “flash cookies” and similar files or technologies to collect and store information with respect to your use of the Services and third-party websites.

Cookies are small files that are stored on your browser or

device by websites, apps, online media and advertisements. We

use cookies and similar technologies for purposes such as:

Authenticating users; Remembering user preferences and settings;

Determining the popularity of content;

Delivering and measuring the effectiveness of advertising

campaigns; Analysing site traffic and trends, and generally understanding the online behaviours and interests of people who interact with our services.

A pixel tag (also called a web beacon or clear GIF) is a tiny

graphic with a unique identifier, embedded invisibly on a

webpage (or an online ad or email), and is used to count or track

things like activity on a webpage or ad impressions or clicks, as

well as to access cookies stored on users’ computers. We use

pixel tags to measure the popularity of our various pages,

features and services. We also may include web beacons in email

messages or newsletters to determine whether the message

has been opened and for other analytics.

To modify your cookie settings, please visit your browser’s

settings. By using our Services with your browser settings to

accept cookies, you are consenting to our use of cookies in the

manner described in this section.

We may also allow third parties to provide audience measurement and analytics services for us, to serve on social media on our behalf across the Internet, and to track and report on the performance of our activities. These entities may use cookies, web beacons, SDKs and other technologies to identify your device when you visit the

First Maha Mart Platform and use our

Services, as well as when you visit other online sites and


Please see our Cookie Policy here for more information

regarding the use of cookies and other technologies described in

this section, including regarding your choices relating to such




We have in place appropriate technical and security measures to secure the information collected by us. We use vault and tokenization services from third party service providers to

protect the sensitive personal information provided by you. The

third-party service providers with respect to our vault and

tokenization services and our payment gateway and payment

processing are compliant with the payment card industry

standard (generally referred to as PCI compliant service

providers). You are advised not to send your full credit/debit card

details through unencrypted electronic platforms. Where we have

given you (or where you have chosen) a username and

password which enables you to access certain parts of the

First Maha Mart Platform, you are

responsible for keeping these details confidential. We ask you

not to share your password with anyone.


Please be aware that the transmission of information via the

internet is not completely secure. Although we will do our best to

protect your personal data, we cannot guarantee the security of

your data transmitted through the First Maha Mart Platform. Once we have received your information, we will use strict physical, electronic, and procedural safeguards to try to prevent unauthorised access.


Email OPT-OUT:

You can opt out of receiving our marketing emails. To stop

receiving our promotional emails, please email (). It may take

about ____ days to process your request. Even if you opt out of

getting marketing messages, we will still be sending you

transactional messages through email and SMS about your




The First Maha Mart Platform may

contain links to other websites. If you click on one of the links to

third party websites, you may be taken to websites we do not

control. Any personal information about you collected whilst

visiting such websites is not governed by this Policy. First Maha Mart

 shall not be responsible for and has no control over the practices and content of any website accessed using the links contained on the First Maha Mart Platform. Read the privacy policy of other

websites carefully as this policy does not apply to the privacy

practices of those websites. We are not responsible for these

third party sites.

This Policy shall also not apply to any information you may

disclose to any of our service providers/service personnel which

we do not require you to disclose to us or any of our service

providers under this Policy.



Resolved in accordance with Information Technology Act 2000 and

rules made and applicable there under.



If you choose to visit the website, your visit and any dispute

over privacy is subject to this Policy and the website’s terms of

use. In addition to the foregoing, any disputes arising under this

Policy shall be governed by the laws of India.

Further, please note that the First Maha Mart Platform stores your data with the cloud platform of provided by (Name of the Service Provider), which may store this data on their servers located India. has security measures in place to protect the loss, misuse and alteration of the information, details of which are available at

firstmahamart.com. The privacy policy adopted by are detailed in .

In the event you have questions or concerns about the

security measures adopted by , you can contact their data

protection/ privacy team/ legal team at these organisations, whose contact details are available in its privacy policy, or can also write to us at the address provided above.

If you have any queries relating to the processing or usage of

information provided by you in connection with this Policy or

other privacy concerns, you can email us at